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Privacy policy
Your data.
Your data.
Our commitment.
Identity
Data controller
IA
The controller responsible for personal data collected through this website is Isia Augustine.
Website
isia.re
Email address
contact@isia.re
Location
Réunion Island, France
Legal information
Read the legal notice
Information
Data that may be collected
Contact details
When you use a form or contact the artist directly, the following information may be processed:
- first and last name;
- email address;
- telephone number;
- subject of the enquiry;
- message content.
Browsing data
Certain technical information may be generated when you browse the website:
- IP address;
- browser type;
- device used;
- pages viewed;
- date and time of access.
Order data
When an order is placed through the shop, the information needed to process it may include:
- billing details;
- delivery details;
- details of the products ordered;
- order history and status.
Information provided voluntarily
Information you voluntarily include in a message, service enquiry or form may also be processed in order to answer your request.
Purposes
Why is this data used?
01
Answer your enquiries
Handle messages, information requests, projects, collaborations, bookings and service enquiries.
02
Manage orders
Record, prepare, invoice and track purchases made through the shop.
03
Operate the website
Maintain security, prevent misuse and resolve technical issues.
04
Improve the experience
Understand how the website is used and improve its content, navigation and features.
05
Comply with legal obligations
Retain documents or information where required by law.
Legal grounds
Legal bases for processing
Consent
Where an action requires your consent, including certain cookies or optional services.
Contract
Where processing is necessary for an order, service, booking or quotation request.
Legitimate interest
To secure, maintain and improve the website while respecting your rights.
Legal obligation
Where information must be retained to meet accounting, tax or regulatory obligations.
Sharing
Data recipients
Data is accessible only to the people and service providers who need it to operate the website and handle your requests.
Some technical service providers may act as processors and handle only the information needed to perform their services. Personal data is not sold to third parties.
Time periods
Retention periods
Contact enquiries
For as long as necessary to handle and follow up the enquiry.
Orders and invoicing
For the periods required by the commercial relationship and applicable legal obligations.
Technical data
For a period proportionate to the website’s security and operational needs.
Cookies and preferences
According to each tracker’s purpose and the choices made by the user.
Browsing
Cookies and other trackers
Control
Your rights
Depending on the processing and its legal basis, you may have the following rights:
Access
Obtain information about the personal data being processed.
Rectification
Have inaccurate or incomplete data corrected.
Erasure
Request erasure where the applicable conditions are met.
Objection
Object to certain processing where this right applies.
Restriction
Request the temporary restriction of processing.
Data portability
Receive certain data in a usable format.
Consent
Withdraw consent where processing is based on it.
Complaint
Lodge a complaint with the competent supervisory authority.
Exercise your rights
A simple request,
Email contact@isia.re
A simple request,
by email.
Protection
Information security
Reasonable technical and organisational measures are implemented to protect information against loss, alteration, unauthorised access or disclosure.
No online service can guarantee absolute security; tools, access controls and extensions must therefore also be maintained and updated regularly.
Contact
Contact and updates
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Get in touch
A question about
A question about
your data?
For questions about this policy or the processing of your information, email:
contact@isia.re